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Sourced directly from Brands
Free Shipping
Authentic Products
Returnable
Free Shipping
Secure
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Delivery In
3-4 Days
Returns & Exchange Policy
Return & Refund Eligibility:
Swisse does not accept returns of opened or used products. Damaged products after delivery are not the responsibility of Swisse. If you encounter a quality issue or problem with the product, you can request an exchange by emailing them within 24 hours of delivery at customer.india@hh.global.
Refund Process & Conditions:
Refund requests will be subject to verification by Swisse. Refunds will be processed as per regulations set by the Reserve Bank of India or other competent authorities. If a payment is accidentally made twice, the extra amount received will be refunded. The method of repayment will be the same as the one used to purchase the product. No cash refunds are provided.
Non-Refundable Situations:
Damages due to neglect, improper usage, wrong application, or issues like rashes, stomach upset, flavor preference, etc., are not covered under the refund policy. Such products are non-returnable and non-refundable. It's advised to consult a doctor before buying if you have concerns about these issues.
Refund/Replacement Timeline:
Once a return or replacement request is accepted, the process will be completed within 7-10 working days. No refund requests will be entertained after 15 days of delivery. Swisse products may be eligible for refund/replacement within 7 days from the date of delivery if they meet specific conditions, such as being physically damaged, missing parts or accessories, not as advertised, or delivered beyond the specified schedule due to reasons beyond their control.
Cancellation Policy
Orders cannot be cancelled once placed.
If you have quality-related issues with the purchased products, you can contact them at customer.india@hh.global.
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