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Returns & Exchange Policy
Returns & Exchanges Timeframe:
All returns or exchanges need to be initiated within 7 days from the date of delivery of your order. Keep in mind that discounted or on-sale items may not be eligible for refund unless they are damaged or have other understandable reasons.
Return & Exchange Eligibility:
To be eligible for a return or exchange, the item must be unused and in the same condition as received. It should be in its original packaging with the swing tag intact. You'll need to ensure the product's original condition with the price tag and the original invoice.
Damaged or Wrong Products:
If you receive a damaged or wrong product, you must notify Sportsqvest within 24 hours of receipt of shipment via email (ecom@sportsqvest.com). They will arrange to replace the items or issue a full refund, depending on availability. However, for other returns, you'll need to return the product at your own cost, and upon successful quality check, you'll receive a store credit voucher.
Cancellation Policy
Orders once placed, cannot be cancelled.
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