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Returns & Exchange Policy
Damaged or Tampered Products:
If you receive products that are damaged, leaking, or tampered with, you must inform the company within 48 hours of receiving the product to be eligible for an exchange.
Refunds Criteria:
Refunds may be issued under specific circumstances -
1. If the product you ordered is not in stock.If your shipping address is not serviceable by the company.
2. If the returned product is in good condition and untampered, and your reason for return is deemed 'acceptable' by the management.
3. If you comply with the stated returns policy.
4. If you have accidentally paid twice for a single order.
Returns Policy:
Details of the returns policy, including acceptable reasons for return, will determine whether your request for a refund will be granted. If your return request meets the policy criteria, you may be eligible for a refund.
Timelines:
If you're eligible for a refund, ensure that you act promptly. Timelines for informing the company about damage, tampering, or other issues, as well as adhering to the returns policy, are crucial for processing your refund.
Cancellation Policy
Once it is dispatched, cancellation is not possible.
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