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Returns & Exchange Policy
Return & Exchanges:
To initiate a return or exchange, upload an image of the product with its original packaging using the provided form (https://tego.fit/pages/returns-shippings). Ensure that product tags remain intact; requests won't be processed if tags are removed. All requests must be made within 5 days of receiving your order. Some products like LIFT Boxers, DRILL Socks, STANCE Mat, and RAPID Bottle cannot be returned or exchanged unless there's a legitimate manufacturing defect.
Exchanges:
Securely repack the product for exchange. The brand will arrange for pick-up within 3-5 business days upon request confirmation. Your exchange item will be sent out within 3 business days of pick-up confirmation.
Refunds:
Refunds will be processed within 7 business days of receiving the product. For pre-paid orders, refunds will be sent to the same account used for payment on www.tego.fit. Shipping charges paid at the time of purchase will be excluded.
Contact customer service for any queries via email at cs@tego.fit or phone at +91 88986 02277 (Monday to Friday, 10AM - 6PM).
Cancellation Policy
Orders once placed, cannot be cancelled.
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